SkyPress, LLC Privacy Policy
SkyPress, LLC (“we,” “us,” or “our”) is a software development company that provides mobile applications, websites, and related services, including the 966 HVAC Tech Support mobile application (“App”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your Personal Information when you interact with our services, including our apps, websites, or other platforms (collectively, “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of Personal Information when you use our Services:
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Identifiers: Name, email address, phone number, and account number.
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Location Information: Your approximate location (e.g., derived from your IP address or provided by you).
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Usage Data: Information about how you interact with our Services, such as device identifiers (e.g., IP address) or App activity, collected automatically via cookies or similar technologies.
We collect this information:
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Directly from you when you provide it (e.g., by filling out forms, creating an account, or contacting us).
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Automatically through technologies like cookies when you use our Services.
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From third parties or public sources, if applicable (e.g., publicly available contact information).
2. How We Use Your Information
We use Personal Information to:
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Provide and improve our Services, such as the 966 HVAC Tech Support App, including account management and customer support.
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Respond to your inquiries and fulfill your requests.
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Analyze usage to enhance our Services’ functionality and performance.
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Communicate with you about our Services, including updates or promotional offers (you can opt out; see Section 6).
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Comply with legal obligations, ensure security, and protect our rights or those of our users.
We may use anonymized or aggregated data for any lawful purpose.
3. How We Share Your Information
We may share Personal Information with:
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Service Providers: Third parties that support our Services, such as hosting providers, analytics tools, or communication platforms.
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Legal Authorities: To comply with laws, respond to legal requests, or protect safety and rights.
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Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
We do not sell your Personal Information.
4. Cookies and Tracking Technologies
Our Services may use cookies or similar technologies to collect usage data (e.g., device identifiers) to ensure proper functionality and improve performance. You can manage cookie preferences through your device or browser settings, but disabling cookies may affect functionality. We do not use these technologies for interest-based advertising.
5. Data Security
We use reasonable technical and organizational measures to protect your Personal Information from unauthorized access, loss, or disclosure. However, no system is fully secure, and we cannot guarantee absolute security.
6. Your Choices
You can:
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Opt out of promotional emails by clicking “Unsubscribe” in our emails or contacting us (see Section 8).
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Manage cookies and tracking preferences via your device settings.
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Request access, correction, or deletion of your Personal Information by contacting us, subject to legal limitations.
7. Children’s Privacy
Our Services, including the 966 HVAC Tech Support App, are not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children under 16. If we learn such information has been collected, we will delete it promptly.
8. Contact Us
For questions or to exercise your privacy rights, contact SkyPress, LLC at:
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Email: info@skypress.us
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Mail: SkyPress, LLC, 575 Crowell Road, Porterdale, GA 30014
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website or within our Services with a revised effective date. Continued use of our Services after changes indicates your acceptance of the updated policy.